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FREQUENTLY ASKED QUESTIONS ABOUT CRUISE360


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COVID-19
  • Regrettably, I can no longer attend Cruise360. How do I request a refund?
  • What is CLIA’s COVID-19 protocol?
  • Will masks be required?
PHISING EMAIL ALERT
  • Does CLIA Cruise360 ever ask me to send credit card or personal information via email?
LOCATION
  • Where will Cruise360 take place?
  • Does my registration fee include airfare?
  • Does my registration fee include my hotel fee?
REGISTRATION
  • What is included with my Cruise360 registration?
  • Can I attend certain days of Cruise360? Or do I have to attend all days?
  • If I am not a CLIA member, can I attend Cruise360?
  • Am I able to bring a guest?
  • What do I do if I have forgotten the password for my account?
  • Why am I not able to register for General Sessions and The Hall of Fame Cruise Industry Awards Gala Dinner?
BUILDING YOUR SCHEDULE
  • Do I need to build out my schedule in advance of attending Cruise360?
  • What if I miss the deadline for building out my schedule in advance?
  • How do I get credits for courses I take at Cruise360?
  • How do I drop a class or ship inspection from my schedule?
CLIA CERTIFICATION
  • Do I need to register for CLIA Certification in advance?
  • Why should I enroll in CLIA Certification?

While CLIA strives to adhere to the advice of local, national, and international health authorities, any interaction with the public poses an elevated risk of being exposed to COVID-19 and we cannot guarantee that you will not be exposed while in attendance at the event. We encourage you to practice the best personal mitigation strategies that are available, like getting vaccinated, wearing masks while indoors with others, and washing your hands often. If you need more direction, please consult your national and local health authority websites for up-to-date recommendations. Our own member cruise line websites also provide a great source for rigorous, layered protective measures.