cruise360

FAQ

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What do I do if I have forgotten the password for my account?

1) Click on “Forgot your Password”

2) Enter your User ID

3) Click Submit

4) The password reset link will be sent to your email address on file

5) Please be sure to check your spam or junk folder

*Please note, CLIA does not have access to password information

While CLIA strives to adhere to the advice of local, national, and international health authorities, any interaction with the public poses an elevated risk of being exposed to COVID-19 and we cannot guarantee that you will not be exposed while in attendance at the event. We encourage you to practice the best personal mitigation strategies that are available, like getting vaccinated, wearing masks while indoors with others, and washing your hands often. If you need more direction, please consult your national and local health authority websites for up-to-date recommendations. Our own member cruise line websites also provide a great source for rigorous, layered protective measures.