General Sessions
Cruise360 general sessions provide insight into the industry, spotlight new innovations and focus on key opportunities facing the cruise travel industry today. Show-stopping keynotes and panel presentations featuring the stars of the cruise industry and are included with your Cruise360 registration.
ALL GENERAL SESSIONS AND HALL OF FAME CRUISE INDUSTRY AWARDS GALA DINNER
ARE AUTOMATICALLY LOADED TO YOUR SCHEDULE
Wednesday, April 19, 2023
General Session I - 1:15PM - 2:30PM
Keynote:
Kelly Craighead, President & CEO
Cruise Lines International Association
PRESIDENT'S PANEL
THE STATE OF THE CRUISE INDUSTRY
Moderated by Alex Sharpe, Founder and CEO of Signature Travel Network
Azamara
Carol Cabezas, President
MSC Cruises USA
Rubén Rodríguez, President
Norwegian Cruise Line
David J. Herrera, President
Royal Caribbean International
Michael Bayley, President & CEO
Virgin Voyages
Nirmal Saverimuttu, President
Thursday, April 20, 2023
General Session II - 10:30AM-11:45AM
SALES & MARKETING HOT SEAT
THE SEAT GETS “HOT” ON CRUISE LINE LEADERS
Moderated by Jenn Lee, Vice President, Trade Engagement and Support of Travel Planners International
Carnival Cruise Line
Adolfo M. Pérez, CTC, Senior Vice President, Global Sales and Trade Marketing
Celebrity Cruises
Dondra Ritzenthaler, ECC, Senior Vice President, Sales and Trade Support & Service
MSC Cruises
Koreen McNutt, Senior Vice President & Commercial Sales Officer
Norwegian Cruise Line
Derek Lloyd, Vice President, Agency Sales, North America
Oceania Cruises
Nikki Upshaw, Senior Vice President, Sales
Princess Cruises
Carmen Roig, Vice President of Sales
Royal Caribbean International
Vicki Freed, ECC, Senior Vice President, Sales and Trade Support & Service
Virgin Voyages
John Diorio, Vice President, North American Sales
Hall of Fame Cruise Industry Awards & Gala Dinner - 8:00PM - 10:00PM
Featuring Cruise Line entertainment provided by: Nprwegian Cruise Line, Royal Caribbean International, and Celebrity Cruises
Friday, April 21, 2023
General Session III - 1:10PM - 2:40PM
SMALL SHIP SMALL TALK* *BIG COMMISSIONS
LEARN HOW TO EARN COMMISSIONS WITH A COMMA
Moderated by Melissa Araya, Vice President, Cruise of Virtuoso
AmaWaterways
Gary Murphy, Vice President Sales & Co Owner
American Cruise Lines
Susan Shultz, Director of Sales
Avalon Waterways
Kristen Steele, Director of Key Partners with Globus Family of Brands
PONANT
Dale Woods, Director Business Development Northeast
Scenic Group
Ken Muskat, Managing Director, Scenic Group USA
Silversea Cruises
Joe Leon, Vice President of Sales, The Americas
Windstar Cruises
Dianna Rom, Vice President of Sales