General Sessions


 

 

 

Cruise360 general sessions provide insight into the industry, spotlight new innovations and focus on key opportunities facing the cruise travel industry today. Show-stopping keynotes and panel presentations featuring the stars of the cruise industry and are included with your Cruise360 registration.
 
 
ALL GENERAL SESSIONS AND HALL OF FAME CRUISE INDUSTRY AWARDS GALA DINNER
ARE AUTOMATICALLY LOADED TO YOUR SCHEDULE
 
 
 
Wednesday, April 19, 2023
General Session I - 1:15PM - 2:30PM
 
Keynote: 
Kelly Craighead, President & CEO
Cruise Lines International Association

 

PRESIDENT'S PANEL
THE STATE OF THE CRUISE INDUSTRY
Moderated by Alex Sharpe, Founder and CEO of Signature Travel Network

 

Azamara
Carol Cabezas, President
 
MSC Cruises USA
Rubén Rodríguez, President
 
Norwegian Cruise Line
David J. Herrera, President
 
Royal Caribbean International
Michael Bayley, President & CEO 
 
Virgin Voyages
Nirmal Saverimuttu, President  

 

 

 

Thursday, April 20, 2023
General Session II - 10:30AM-11:45AM
 
SALES & MARKETING HOT SEAT
THE SEAT GETS “HOT” ON CRUISE LINE LEADERS
Moderated by Jenn Lee, Vice President, Trade Engagement and Support of Travel Planners International

 

Carnival Cruise Line
Adolfo M. Pérez, CTC, Senior Vice President, Global Sales and Trade Marketing
 
Celebrity Cruises
Dondra Ritzenthaler, ECC, Senior Vice President, Sales and Trade Support & Service
 
MSC Cruises
Koreen McNutt, Senior Vice President & Commercial Sales Officer
 
Norwegian Cruise Line 
Derek Lloyd, Vice President, Agency Sales, North America
 
Oceania Cruises
Nikki Upshaw, Senior Vice President, Sales
 
Princess Cruises
Carmen Roig, Vice President of Sales
 
Royal Caribbean International 
Vicki Freed, ECC, Senior Vice President, Sales and Trade Support & Service
 
Virgin Voyages 
John Diorio, Vice President, North American Sales
 
 
 
 
Hall of Fame Cruise Industry Awards & Gala Dinner - 8:00PM - 10:00PM
Featuring Cruise Line entertainment provided by: Nprwegian Cruise Line, Royal Caribbean International, and Celebrity Cruises
 
 
 
 
 
Friday, April 21, 2023
General Session III - 1:10PM - 2:40PM
 
SMALL SHIP SMALL TALK*  *BIG COMMISSIONS
LEARN HOW TO EARN COMMISSIONS WITH A COMMA
Moderated by Melissa Araya, Vice President, Cruise of Virtuoso
 
AmaWaterways
Gary Murphy, Vice President Sales & Co Owner

 

American Cruise Lines
Susan Shultz, Director of Sales
 
Avalon Waterways
Kristen Steele, Director of Key Partners with Globus Family of Brands

 

PONANT
Dale Woods, Director Business Development Northeast

 

Scenic Group
Ken Muskat, Managing Director, Scenic Group USA

 

Silversea Cruises
Joe Leon, Vice President of Sales, The Americas

 

Windstar Cruises
Dianna Rom, Vice President of Sales