Event UPDATED! Delivering Great Customer Service
Date 7/28/2021
Time 3:00pm to 4:15pm

Great service is the cornerstone of success for any business. But providing it can be a challenge in today’s fast paced, ever-changing, high-expectation travel marketplace. Each time you reach and out touch your clients, no matter what communications method, you are providing them service. In this course, we discuss:

  • How closely sales and service are tied together
  • Best practices of great service
  • The consequences of providing poor customer service.

Level: All Levels. Developed for agents who want to enhance and further develop their customer service skills.