Event Customer Relationship Management
Date 4/20/2018
Time 3:50pm - 5:05pm

Success at selling travel is more than a series of impersonal routines. Increasingly, it has more to do with the one-on-one relationships you create with your clients. CRM (Customer Relations Management), has made it even more feasible. In this seminar, you'll discover the 18 ways CRM can benefit your sales, service and marketing efforts. You'll find out how to extract valuable data, insights and trends from your database. You'll also learn what stages you must follow to implement a CRM system and how to use CRM to enhance that all-important asset: customer loyalty.

Level: Intermediate