Event Delivering Great Customer Service (Customer Service 101) - How To Make A Difference and Stand Out In The Travel Industry
Date 6/4/2016
Time 9:45 AM - 10:45 PM
Description Great service is the cornerstone of success for any retail business. But providing it is a challenge in today's fast-pace, high-expectation travel marketplace. In this seminar we will define what service is and how if differs from sales, as well as how the two work hand and hand when dealing with your clients. Also covered will be benefits of superior customer service and pitfalls of not providing the best customer service to your clients. Each time your reach and out touch your clients, no matter what communications method, you are providing them service. To close, we will give you best practices of customer service that you can use every day.